James Thomas
FIELD OPERATIONS AND SERVICE STANDARDS
James runs the work in the field and sets the standard every job is measured against. Certified sealer applicator.
MIMS, FLORIDA · OUR WORD. OUR WORK.
ABOUT THOMAS SURFACE CO.
A woman-owned, family-operated exterior surface company in Mims, Florida, serving North Brevard County.
THE COMPANY
Thomas Surface Co. was founded in 2026 and works across North Brevard County. We are woman-owned and family-operated, which in practice means the people who quote your job, schedule it, and stand on your driveway doing it all answer to the same name.
We hold ourselves to one core standard: match the method to the surface. Concrete and pavers can take high pressure. Stucco, siding, screen enclosures, and pool cages cannot. Knowing the difference — and owning the equipment to act on it — is the whole job.
It also means we will tell you when the answer is “not yet” or “not us.” A seal date that should move because of weather, a paver base that needs a hardscape contractor before anyone seals it, a roof we will not touch. Saying so costs us work in the short run and is the reason we expect to still be here in the long one.
LEADERSHIP
FIELD OPERATIONS AND SERVICE STANDARDS
James runs the work in the field and sets the standard every job is measured against. Certified sealer applicator.
MAJORITY OWNER
Amy owns the company and handles estimates, scheduling, accounts, and billing. If you get a written estimate or an invoice from us, it came from her.
SCHEDULING AND CUSTOMER COMMUNICATION
Krysten keeps the calendar straight and makes sure you hear back — including when weather moves a seal date.
WHY “SURFACE”
We did not call ourselves a pressure washing company because pressure is a tool, not a promise. A driveway, a paver pool deck, a stucco wall, and a screen enclosure are four different materials, and treating them the same way is how exteriors get damaged by the people hired to clean them.
Offering both pressure washing and soft washing is the proof of that. When a company only owns one method, every surface somehow turns out to need it. We carry both so the recommendation you get is about your surface, not our equipment.
OUR SCOPE
We don’t clean roofs; shingle, tile, or metal. That’s a deliberate decision about the work we put our name on, not a limit on equipment. We also don’t install, repair, or re-level pavers.
MILITARY & FIRST RESPONDER DISCOUNT
Both founders were raised in military families — three generations of service between them. Neither founder served. We are not claiming that record as ours; we are saying it is the reason this discount exists and is not going away.
10% off residential service for military, veterans, and first responders. Mention it when you request your estimate so it is priced in from the start.
STANDARDS OF SERVICE
We quote surfaces we have looked at. No phone quotes — a number given sight-unseen is a guess, and guesses get revised on the day.
Every call, every time. If you have not heard from us, something went wrong and we want to know.
And work typically within a week of the estimate.
Certificate of insurance available on request, issued before work begins.
Cash or card. Card payments carry a 3% surcharge. Nothing is due before the work is done.
Field work by appointment.
Paver sealing is a two-visit job. Pavers must be completely dry before sealer is applied, so cleaning happens on one visit and sealing on another. The seal date depends on weather; we’ll reschedule rather than apply sealer in conditions that will compromise it.
FREE ON-SITE ESTIMATE
Request a free on-site estimate. We return every call within one business day.